14-day money-back guarantee

14-Day Money-Back Guarantee.

  • You have 14 days after delivery to cancel your order or return your items, for any reason (EU right of withdrawal).
  • Notify us by email at help@sableau.com or with the model withdrawal form. Then send the items to our returns address below and email us the tracking number.
  • Send the items back within 14 days of your notice. Return shipping costs are the responsibility of the customer, unless the item arrived damaged, defective or incorrect; in that case we send you a prepaid return label.
  • Refunds are issued to your original payment method within 14 days of your withdrawal notice; we may withhold the refund until we have received the items or proof that you have sent them.
  • No restocking fees. Exchanges are accepted.

Items must be unworn, unwashed and in their original condition with packaging. Damaged, defective or incorrect items: contact us within 48 hours of delivery and we cover the return.

Returns address
Huang Wentao
Building 6, 5th floor, Zone A, Dingsheng Shengwei Smart Technology Park
Dongjiang High-Tech Industrial Park, Shuikou Street, Huicheng District
Huizhou, Guangdong 516006
China
Phone: +86 189 2473 7207

Please send your return with tracking, write your order number on the box and on a note inside, and choose "returned goods" on the customs form with the phone number above. Always tell us first at help@sableau.com so we can match the parcel to your order.