Frequently Asked Questions
What are the delivery times?
Orders are processed within 1–5 business days. Tracked delivery typically takes 7–10 business days.
What are the shipping costs?
Free shipping on orders over €79. For orders below €79, the shipping fee is shown at checkout. Luggage ships free within the EU; outside the EU a flat €24.95 applies.
How can I pay?
You can pay with Apple Pay, Google Pay, Shop Pay, Klarna, and all major cards (Visa, Mastercard, Maestro, American Express). Bancontact, BLIK, MobilePay and TWINT are available in the countries that use them. See Payment Methods for the full list.
Do you offer bundle discounts?
Yes — our quantity discount is applied automatically at checkout: 2 items = extra 10% off, 3 items = 15%, 4 items = 20%, 5 items or more = 25%. It applies to footwear, apparel and watches (items of €35 and up); accessories and luggage are excluded.
How can I track my order?
After dispatch, you’ll receive an email with a tracking number.
What is your return policy?
14-Day Money-Back Guarantee. See our Return Policy for eligibility and instructions.
Any other questions?
Email help@sableau.com.